Business Days + Holidays

We process and ship orders Monday to Friday. We are closed for holidays, Friday afternoons, weekends, and during physical inventory audits.

Processing + Delivery Times

All orders are processed within 3-7 business days and shipped shortly after. Selecting an upgraded shipping option will not decrease the time it takes to process orders, it will only expedite the shipping time.These shipping times are estimates only and cannot be guaranteed. 

Delivery dates for ‘Ground’ shipping are not guaranteed. We are not responsible for the package once tracking shows that the package has left our warehouse.

Tracking

Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 1 day of shipping out.If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then feel free to file a claim with the appropriate delivery service.

If your tracking shows that your package has not been delivered and there seems to be an unexplained delay in the delivery of your package, please feel free to contact us and we would be happy to help you. If you wish to reship an unclaimed, refused, or undeliverable package you are responsible for the new shipping cost.

We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct.

 Expedited Shipping Processing Times 

If you select expedited or overnight shipping for your order, the order will typically ship out the next business day Monday - Friday. All orders placed on weekends or holidays may be processed on the next business day. Note that orders placed during high-order volume periods may experience a delay in overall processing times.